Privacy Policy

Last updated: May 27, 2025

Business Details

Business Name: Diya Sharma Makeup & Hair Studio
Owner: Diya Sharma
Manager: Ms. Yashika Bajaj
Contact: +91 96679 92317
Email: contactus@diyasharmamakeupstudio.com
Website: https://www.diyasharmamakeupstudio.com
Address: Ground Floor, R Block, No. 04/10, M3M Urbana Market, Near Barista Café, Sector-67, Gurgaon 122102

1. Information We Collect

We collect the following types of personal data:
– Contact Information: Name, mobile number, email address
– Appointment Data: Preferred service, date & time, bridal session requirements
– Communication Data: Any messages or queries sent via WhatsApp, contact form, or calls
– Technical Data: IP address, device/browser information, cookies, and usage statistics (via Google Analytics and Facebook Pixel)

2. How We Collect Your Data

We collect your data through:
– Contact forms on our website
– WhatsApp chat plugins
– Inbound/outbound phone calls
– Online tracking tools (like cookies, pixels, and analytics software)

3. Use of Your Information

We use your information to:
– Confirm and manage appointments
– Respond to queries and provide customer support
– Send booking confirmations and reminders
– Improve our services and website experience
– Send marketing communications (SMS, WhatsApp, Email) only after your consent
– Analyze website traffic via third-party tools

4. Data Storage and Security

– Currently, customer data is stored securely in password-protected Excel files.
– In the future, data may be stored in a CRM with security protocols.
– We implement reasonable security practices to protect data as per the Information Technology Act, 2000 (Section 43A) and IT Rules, 2011.
– Access to data is limited to authorized team members only.

5. Sharing of Information

We do not sell or rent your personal data.
However, we may share your data with trusted third parties for the following purposes:
– Analytics and remarketing (e.g., Google Analytics, Facebook Pixel)
– Website development and hosting partners
– Marketing platforms for campaign execution (with consent)

6. Cookie Usage & Tracking

We use cookies and tracking pixels to:
– Monitor website performance
– Understand user behavior
– Retarget advertisements to relevant audiences
By continuing to use our website, you agree to the use of cookies in line with our policy. A cookie consent banner is shown on your first visit.

7. Your Rights

As per applicable Indian and international laws:
– You can request access, correction, or deletion of your data by contacting us.
– You may opt out of receiving marketing messages anytime via WhatsApp or email.
– International users (e.g., EU/NRI clients) have additional rights under GDPR, including data portability and the right to object to automated processing.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have it deleted.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

For any questions, concerns, or data access requests, contact:
Phone: +91 96679 92317
Email: contactus@diyasharmamakeupstudio.com
Address: Diya Sharma Makeup & Hair Studio, Sector-67, Gurgaon 122102